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Any customer may request the City test their water meter for accuracy at the rate(s) set forth in Schedule B and in accordance with the Utilities Handbook. Water meter testing is performed at the consumer’s expense.
In accordance with American Water Works Association Manual M6, a meter is deemed “Accurate” when the weighted average of all tests performed is between 98.5% and 101.5% of the actual quantity of water that passes through the meter during the calibration test. Any meter that performs outside the above-mentioned parameters is deemed to be “Not Functioning as designed”.
If the tests determine the meter is functioning outside the established limits:
If you would like to request a Meter Calibration, at your own expense, please complete the form in its entirety and submit. You may elect to be emailed a copy for your your records. Should you have any additional questions, please contact Customer Service during regular business hours at 321-433-8400.
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