Why is my waste collection fee increasing?

The City of Cocoa provides solid waste services through a franchise agreement with Waste Management of Florida, Inc. that began in 2006 and expires September 30, 2021. With the existing agreement expiring,  City staff began researching whether to initiate a request for proposals (RFP) process or enter contract negotiations with Waste Management. During this process, staff analyzed the cost to bring portions of the solid waste services in-house as well as assessing the cost of new waste contracts in neighboring communities. As a result, staff discovered that newly established agreements through an RFP process in other communities were resulting in significantly higher costs to residents than a contract negotiation process with Waste Management. Staff also determined that taking over certain portions of solid waste management would lower the service rate increase for Cocoa residents.

At the City Council Meeting on February 9, 2021, City Council directed staff to continue negotiations with Waste Management for a new solid waste agreement while also formulating an RFP. At the City Council Meeting on February 23, 2021, City Council directed staff to proceed with agreement negotiations with Waste Management only based on the findings staff presented. The new solid waste agreement will be submitted to City Council for a first reading on August 24, 2021 and second reading at the regular City Council meeting on September 14, 2021. If approved by City Council at these meetings, the new rates and new schedules will go in to effect October 1, 2021. 

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1. When is my garbage collected?
2. Who do I call if my garbage or recycling collection was missed?
3. Can my landscaping company leave the yard waste at my curb for pick-up?
4. How is yard waste collected?
5. Should I bag my yard waste?
6. What if I have more yard waste than what fits in my can?
7. What is included in my solid waste service?
8. When should I place my garbage container at the curb?
9. What items cannot be picked up?
10. Do you collect on holidays?
11. What goes in my Recycle Container?
12. Why did my service day change?
13. Why am I getting billed on my tax bill and water bill for trash services?
14. Why is my waste collection fee increasing?
15. Where should I place my cart at the curb?
16. Can I place fencing at the curb for service?
17. How do I get a cart if mine is broken or missing?
18. Who do I contact to add commercial dumpster or can service?
19. Who do I contact to activate trash service at my residence and get garbage cans?
20. When I am not in Florida, not using Waste Management services, why do I have to pay for garbage collection?
21. How can I change the size of my can or dumpster?
22. Can I change the number of days for a dumpster pick-up?
23. Will I receive a separate bill for garbage service?