News Flash

Cocoa News Flash

Posted on: February 8, 2024 | Last Modified on: February 21, 2024

Annual Water System Maintenance: February 24 – March 30, 2024

2024 Important Notice to Water Customers2

Beginning February 24, 2024 and ending March 30, 2024, Cocoa water customers may notice a chlorine odor or a change in taste or color in their tap water. During this period, Cocoa Utilities Department will temporarily change its water disinfection method to provide additional protection against contamination to help ensure that your water remains safe. This temporary change in water chemistry will not affect the safety of your drinking water. Your water remains safe to drink and use in your home.

Water disinfection is required to protect public health and keep our water safe. The Cocoa Utilities Dept. uses proven and highly effective disinfection methods to treat the water we deliver to our customers in Central Brevard. Our annual temporary change in disinfection is required to protect public health. This maintenance procedure is essential to keeping our water safe as it travels to your tap through miles of water pipes.


Disinfection is a critical part of water treatment to keep water safe. During Cocoa’s normal water treatment processes, disinfection is a two-step process that first treats the water at the plant and second adds disinfectant to maintain water quality as it travels long distances through pipes to homes and businesses. Both steps are needed to keep tap water free of harmful microorganisms, such as parasites and viruses.

Cocoa uses free chlorine (first step) to disinfect water at the treatment plant and then adds ammonia to form chloramines (second step) before leaving the plant. This maintains required water disinfection levels from the time it leaves the treatment plant all the way to your tap.


Each spring for about one month, we suspend the typical use of ammonia to allow the remaining chlorine to keep the water disinfected as it travels through the system. This temporary change in disinfectant helps maintain the system and high water quality year-round. It’s important to do this before summer because hotter temperatures can increase the potential for bacterial growth in pipes.

Common Disinfection Practice

Many water providers who use chloramine maintain their systems using this same process. This is the fourth year that Cocoa Utilities has done this, and high water quality has always been maintained.


During the temporary change in disinfectant our crews will help move the blend of chloramine- and chlorine-disinfected water through the system by flushing water from fire hydrants.

Certain facilities such as hospitals, dialysis centers, manufacturing companies, and fish and amphibian sellers/owners need to be aware of the temporary change in disinfectant since changes in our treatment process may impact their operations.

Even at low concentrations, some people may be more sensitive to taste, smell and skin contact with chlorine. Here are some simple steps to help minimize those effects:

  1. Run the tap for a few minutes before using the water.
  2. Fill a pitcher of water and let it sit for several hours to allow any residual chlorine to evaporate.
  3. Consider installing a carbon filter on kitchen/bathroom faucets or shower heads or replacing existing filters with new ones.

Resources for more information:

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